Cricket includes call forwarding on current plans (Cricket features). Cricket runs on the AT&T network and does not publish its own codes, so use the AT&T codes.
The numbers behind missed calls
37.8%of inbound calls answered by small businesses
42%of callers leave a voicemail when nobody answers
21%call another business right away
Sources: 411 Locals study; CallRail 2025 survey.
One in five callers who hit voicemail dials your competitor next. A text in seconds keeps them talking to you.Based on the CallRail 2025 survey
Codes
AT&T codes (AT&T support):
| When | Turn on | Turn off |
|---|---|---|
| No answer | *61*5551234567# | ##61# |
| Busy | *67*5551234567# | ##67# |
| Unreachable | *62*5551234567# | ##62# |
On Android you can also use Phone › Settings › Call forwarding › When unanswered. If a code fails, call Cricket and ask for no-answer forwarding.
Hear it for yourself
Call our demo line, let it ring, and get a text back in seconds.
Test it
- Call your business number from another phone and let it ring out, or decline the call.
- The caller should get your TextbackFast text within seconds.
- No text?Turn forwarding off, then set it up again carefully. One wrong digit is the most common problem.
Questions, answered.
Is it extra?
Cricket lists call forwarding as included on current plans.