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New AI plan books jobs from your playbook

Never lose a job to a missed call.

When you miss a call, TextbackFast instantly texts the customer back, qualifies the job, and keeps the conversation moving until your team takes over.

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OverviewCallsBookings
Example data
Missed calls texted86this month
Jobs booked by AI6this month
Est. job value$2,400example
Recent activity
✓
Missed call · (555) 010-0187AI text sent · Job booked
2m
✓
Missed call · (555) 010-0143Customer replied · Owner alerted
1h
·
1-second call · (555) 010-0112Pocket dial · Logged for daily summary
3h
Job booked

Dana R. · AC not cooling

Booked Thu 9–11am. "Can someone come out tomorrow?" · "Thursday works, thanks!"

See it in action

From missed call to booked job in under a minute.

Watch the AI plan handle a missed call on its own: instant text back, a quick back-and-forth, a booked job, and one alert to the owner.

Example demo
AP
Ace PlumbingBusiness number
☎
Missed callfrom (352) 555-0142 · just now
Hi, this is Ace Plumbing. Sorry we missed your call. How can we help?
My water heater is leaking, can someone come today?
Sorry to hear that. We can come today. Open times: 11am, 2pm, or 4:30pm. Which works?
2pm please
✓
Job bookedToday, 2:00 pm · Water heater leak
Owner alertJob booked: water heater, 2pm
Built for small service businesses
Plumbing
HVAC
Roofing
Electrical
Landscaping
Cleaning
Realtors
How it works

Three steps to never miss a job again.

1

Missed call

Every unanswered call is caught, including early hang-ups.

2

Instant text back

A short, plain text goes out in seconds and starts the conversation.

3

Job booked

You reply from your phone, or on the AI plan the AI books it for you.

Setup options

Keep your number, or put us in front.

Works with office landlines, VoIP phone systems, and cell phones.

Fig 0.1 · Recommended

TextbackFast in front

  • New listed number, or port your existing one
  • Rings your office line for about 20 seconds
  • Catches every unanswered call, including early hang-ups
Fig 0.2 · Simpler

Forward when unanswered

  • Keeps your current number as-is
  • Only catches calls that ring all the way out
  • Set with your carrier's conditional forwarding
Texting and alert rules

Quiet by default. Loud only when it matters.

Texting rules

  • Every unanswered call gets a textRepeat misses always get one too.
  • Pocket dials are skippedCalls of 1 second or less get no text; they're listed in your daily summary instead.
  • Context-aware follow-upsTalked or texted in the last 24 hours: "Sorry I missed you again. Is this about what we discussed earlier?"
  • Short and plainEvery text is under 160 characters, with no emojis.

Alerts and replies

  • Alerts are texts to your cell, never emailStarter and Pro: no alert for the missed call itself. You get a text when the customer replies: "Reply from X (missed call): message".
  • AI plan: texts only when it mattersA job is booked, the AI can't answer, the customer asks for a person, or is upset. Everything else goes in a daily email summary.
  • Each AI alert includesWho it is and why, the last few messages, a one-line summary, and a link to the full conversation.
  • Reply in the same threadGoes to the last customer, or type @number message to pick one.
  • Your personal number stays private
Sample conversation

Seconds after the missed call.

Illustrative messages for a fictional HVAC shop.

Auto-text

Hi, this is Ace Heating & Air. Sorry we missed your call! What can we help with today?

Caller

AC stopped blowing cold, can someone come out tomorrow?

Reply

We can help. Grab a time here and a tech will confirm: book.acehvac.example

What missed calls cost you

See it in your monthly report.

Example numbers for illustration, not real customer results.

AI plan report Example
6 jobsBooked by AI this month
$2,400Estimated job value
Starter plan report Example
11Missed calls the AI could have handled
Example: HVAC shop missing 20 calls a week
86Missed calls / month
17Callers who reply (20%)
8Booked jobs (about half)
$2,500+Recovered / month, estimate

Estimates use a 20% callback assumption and a typical HVAC job value of $320–650 (Invoca and 2025 industry sources). Actual results vary.

Lost revenue calculator

missed calls/month × average job value × booking rate
Estimated lost revenue$2,400per month · your own estimate
Pricing

Simple, transparent pricing.

Every Starter and Pro signup includes a free 14-day AI trial.

Starter

$49 /month

Text back every missed call.

  • One auto-text per missed call
  • Replies forwarded to your cell
  • $35 one-time ($69 for businesses with an EIN), 14-day free trial
  • AlertsText when a customer replies; pocket dials in a daily summary
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✦ Most popular

AI

$199 /month
$35 one-time ($69 for businesses with an EIN), 14-day free trial
  • Everything in Pro
  • AI runs the conversation from your playbook
  • Books jobs into calendar or CRM
  • Hands off urgent, upset, pricing, or wants-a-person
  • Reminder and review texts
  • Monthly jobs-booked report
  • AlertsText only for a booked job, a question the AI can't answer, a request for a person, or an upset customer; daily email summary for the rest
Choose AI →

Pro

$99 /month

A full two-way texting inbox.

  • Two-way texting inbox
  • Context-aware follow-up text
  • Quick replies
  • CRM or Google Sheet
  • Review requests
  • Monthly jobs-saved report
  • $35 one-time ($69 for businesses with an EIN), 14-day free trial
  • AlertsText when a customer replies; pocket dials in a daily summary
Start free trial

Questions about a plan? Talk to us →

Trial terms

14-day free trial on every plan

Pay only the one-time carrier registration fee today: $35 one-time ($69 for businesses with an EIN). Your first monthly charge comes 14 days after signup. Cancel anytime before then and you won't be billed for the plan.

  • $35 one-time ($69 for businesses with an EIN)Carriers require a business texting registration (A2P 10DLC); businesses with an EIN need the full registration.
  • 14-day free trialNo monthly charge until the trial ends.
  • Cancel or update your card anytimeSelf-serve billing portal, linked from your welcome page and receipts.
Compare

AI vs. a part-time receptionist.

Part-time receptionistTextbackFast AI
Hours coveredAbout 20 hrs/week (business hours only)24/7, 168 hrs/week
Monthly costAbout $1,550 in wages$199
Nights, weekends, lunchNot coveredCovered

Estimate: BLS median wage of $17.90/hour (May 2024) × 20 hrs/week × 52 weeks ÷ 12, before payroll taxes or benefits. Source: U.S. Bureau of Labor Statistics, Occupational Outlook Handbook: Receptionists.

Flows

How each plan works.

The path of a missed call on each plan.

Starter · owner alerted only after the customer replies
  1. Customer callsYour business line
  2. Call missedNobody picks up
    If answered
    No textYou took the call
    If ≤ 1 sec
    Daily summaryPocket dial, logged
  3. Instant text-backSent in seconds
  4. Customer repliesThread stays open
  5. Owner alertSMS to your cell
Onboarding

Self-serve, about 30 minutes.

Choose a plan and pay
Enter your website and Google Business Profile
Answer about 8 questionsServices, hours, area, pricing policy, urgent cases.
Approve your AI-drafted playbook
Get your business number
Carrier texting registrationStandard uses your EIN. No EIN? Sole proprietor option: 1 number, about 1,000 texts/day to T-Mobile and about 3,000 across carriers.
Follow the forwarding guide and press Test
Go liveTexting turns on at carrier approval, up to about 5 business days.
FAQ

Questions, answered.

Do I keep my number?

Yes. Port it, or keep it and forward unanswered calls.

How fast is the text?

Within seconds of the missed call.

How long is setup?

About 30 minutes, plus up to 5 business days for carrier approval.

Will customers see my cell?

No. Everything goes through one business number.

Ready to stop losing jobs?

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