Visible runs on the Verizon network, which uses *71 for calls you miss. Visible does not publish its own forwarding steps, so use Verizon's.
The numbers behind missed calls
37.8%of inbound calls answered by small businesses
42%of callers leave a voicemail when nobody answers
21%call another business right away
Sources: 411 Locals study; CallRail 2025 survey.
One in five callers who hit voicemail dials your competitor next. A text in seconds keeps them talking to you.Based on the CallRail 2025 survey
Code
Verizon codes (Verizon support):
| When | Turn on | Turn off |
|---|---|---|
| No answer or busy | *715551234567 | *73 |
Do not use *72, which forwards every call. If *71 fails, contact Visible.
Hear it for yourself
Call our demo line, let it ring, and get a text back in seconds.
Test it
- Call your business number from another phone and let it ring out, or decline the call.
- The caller should get your TextbackFast text within seconds.
- No text?Turn forwarding off, then set it up again carefully. One wrong digit is the most common problem.
Questions, answered.
How do I turn it off?
Dial *73.